Garage Door Off Track
Customer Issue: After finding that her garage door seemed to be stuck after accidentally bumping it with her car, she contacted us to take a look.
Our Solution: Our expert looked over the system and found that the garage door had been knocked off of the track in a certain spot from the bump. After clamping the door into place and disconnecting the opener for safety, the track was opened up so the rollers could be guided back in. The track was then closed again.
Customer Issue: Ms. Pope found that her garage door seemed to be slowing lately and even getting stuck at times.
Our Solution: Once an inspection of the garage door was completed, our experts found that the track was warping from age and causing the problems with the door’s movement. The door itself was taken down briefly so the damaged track could be removed after measuring where it was exactly. This way, the new track would be properly aligned upon installation and allow the door to run smoothly.
Garage Door Spring Replacement
Customer Issue: After hearing a loud bang in the garage, Mrs. Hicks went out and found one of her extension springs had snapped. She wanted us to take care of replacing it.
Our Solution: Our expert confirmed that the extension spring had broken and disconnected the garage door from the opener for safety. Once it was clamped into place as well, the tension was then released from the springs in order to remove what was left of the broken one before installing in the new extension spring.